Your privacy is more than a legal obligation to us — it is a moral responsibility. This document transparently explains how Sloterbaik collect, use, store, and protect the personal information of each of our members.
Sloterbaik cares about your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information you provide when using our platform at sloterbaik.win and the official Sloterbaik mobile app.
This document applies to all users of our platform — whether you are browsing our website, registering a new account, making a deposit, playing slots, or contacting our support team. By continuing to use sloterbaik services, you agree to the terms set out in this Privacy Policy.
We are fully compliant with Personal Data Protection Act 2010 (PDPA) Malaysia and international industry best practices in personal data management. Safeguarding your information is not merely a legal obligation — it is the foundation of trust we build with every sloterbaik member.
Sloterbaik only collects information that is genuinely necessary to provide you with a high-quality service. The categories of data we collect are as follows:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Personal Identity | Name, date of birth, MyKad | KYC verification & fraud prevention |
| Contact | Email, phone number | Account communications & notifications |
| Financial | Bank account, transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type, OS | Account security & fraud detection |
| Behaviour | Games played, session duration | Experience personalisation & responsible gaming |
Every piece of data we collect has a clear and lawful purpose. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent.
Sloterbaik does not sell, does not rent, and does not trade with your personal data. However, in the following limited situations, we may share information with trusted third parties:
We work with third-party technology providers that help us operate the platform, including payment gateway providers (FPX, DuitNow), cloud service providers, and customer support platforms. All third parties are bound by strict data confidentiality agreements and are only permitted to process your data for the specified purposes.
Your information may be disclosed to government authorities or law enforcement bodies where we receive a valid court order, or where such disclosure is required to comply with applicable laws, including AML/KYC requirements.
In the event of a company takeover, merger, or asset transfer, user information may be transferred as part of the business assets. You will be notified in advance before your data becomes subject to a different privacy policy.
Sloterbaik uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, breaches, alteration, or destruction.
Sloterbaik retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law.
When your personal data is no longer needed and there is no legal requirement to retain it, we will securely delete or anonymise it using industry-standard methods. You may request data deletion by contacting us, subject to our legal obligations to retain certain records.
As a user protected under the Personal Data Protection Act 2010, you have the following rights regarding your personal data that we hold:
The Sloterbaik platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from minors.
If we discover that personal data of a child has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. If you believe we may hold data from a child, please contact us immediately.
Parents and guardians are encouraged to monitor their children's online activities and use the parental control tools available on their devices and web browsers.
Sloterbaik reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. The latest version will always be published on this page with a new "Updated" date.
For material changes that significantly affect how we process your data, we will send a notification to your registered email address or via an in-platform notification at least 14 days before those changes take effect. Continued use of the Sloterbaik platform after the effective date constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
We will make every effort to resolve your concerns directly. If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia or the relevant authorities.
Under PDPA 2010, you have clear and enforceable rights over the personal data we hold. Your rights are as follows:
You have the right to obtain a copy of the personal data we hold about you at any time by contacting our support team.
If any of your personal information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting us.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records for a specified period.
In certain circumstances, you may request that we restrict how we process your data while your request or complaint is under review.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
You may withdraw consent for data processing at any time, particularly for marketing communications, without affecting the validity of any prior processing.
We continuously invest in the latest security infrastructure to ensure your privacy is protected at all times.
Every bit of data travelling between your device and Sloterbaik's servers is protected with 256-bit SSL/TLS encryption — the same standard used by leading banking institutions and government agencies worldwide.
Your personal data is accessible only to authorised staff with a legitimate business need. All access is automatically logged and audited. No employee may access sensitive information without multi-level approval.
Sloterbaik is fully compliant with Malaysia's Personal Data Protection Act 2010. Our Data Protection Officer ensures that all data management practices remain aligned with the latest legal requirements and international standards.
We only collect data that is strictly necessary to provide our services to you. No excess data is collected on the basis that it "might be useful in the future" — every data point has a clear and legitimate purpose.
In the event of any security incident affecting your personal data, we are committed to notifying you within 72 hours — well ahead of the minimum legal requirement — so you can take the appropriate protective measures.
You have full control over the marketing communications you receive from us. Unsubscribe from any type of marketing communication at any time through your account settings or by contacting our support team.